Privacy Policy
This Privacy Policy explains how Premium Medication Refills ("we," "us," or "our"), a division of Premium Medical Clinic, collects, uses, and protects information when you visit premiummedicationrefills.com (the "Site"). It applies to information collected through this website only. Protected health information created or received in connection with your refill care is governed separately by our HIPAA Notice of Privacy Practices.
On this page
1. Information we collect
We collect information you provide directly and information collected automatically when you use the Site:
- Information you give us, when you submit our refill request or contact form, we collect your name, email address, phone number, the medication you are requesting, your preferred pharmacy, preferred contact method, reason for contacting us, and any details you include in your message.
- Automatically collected information, like most websites, we automatically receive standard technical data such as your IP address, browser type, device information, pages viewed, and referring website.
Please do not submit Social Security numbers, insurance numbers, or sensitive medical history through the website form. Share only the basic details needed to start a refill request. Controlled substances are not prescribed through this service.
2. How we use information
We use the information we collect to:
- Process your refill request and respond to your inquiries;
- Operate, maintain, and improve the Site and our online refill service;
- Detect, prevent, and address technical issues, fraud, or abuse (including via reCAPTCHA);
- Comply with applicable laws and enforce our Terms of Use.
3. Cookies & analytics
The Site may use cookies and similar technologies. We use Google Analytics to understand how visitors use the Site and Google reCAPTCHA to protect our forms from spam and abuse; your use of reCAPTCHA is subject to Google's Privacy Policy and Terms. You can control cookies through your browser settings; disabling them may affect some Site features.
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site and our service (for example, hosting, email, pharmacy coordination, and analytics providers), bound by appropriate confidentiality obligations;
- Legal and safety purposes, when required by law, subpoena, or to protect the rights, safety, or property of patients, staff, or the public.
5. Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your choices & rights
You may contact us at any time to ask what website information we hold about you, request corrections, or ask that we delete information collected through the Site, subject to legal and recordkeeping requirements. To opt out of Google Analytics, you may use Google's opt-out browser add-on.
7. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us information, please contact us so we can remove it.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.
9. Contact us
Questions about this Privacy Policy? Contact us at:
Premium Medication Refills
A division of Premium Medical Clinic
12211 Regency Village Dr Suite 2, Orlando, FL 32821
Phone: (407) 713-6010
Or use our secure contact form.